I've never had an issue with Symton before but this time the bugs had a terrible rotten smell. The weather isn't extreme so not sure what happened. Tried contacting support via email two days ago with no reply. If I receive a reply and some help then I'll update my review to 5 stars.
The larvae came right before they started to pupate, within just a few days.
While the USPS decided to give my first shipment a tour of the US during the Polar Vortex that was consuming the East, Symton sent a replacement shipment that arrived before the touring shipment and in perfect condition. I received the touring shipment days later with frozen dead larvae. Yeah! Symton for making my dragon very happy. GREAT SERVICE! Thanks
Unfortunately most of the bsfl in my shipment were dead. I forgot to purchase a heat pack with my order and didn't realize my mistake until after it had shipped. By the following morning the few bsfl that had survived through shipping were all dead.
I also should have requested medium bsfl instead of small ones. They were much smaller than I thought they would be.
I'm a bit of a scatterbrain due to mild Parkinsons, so it was my goof up.
Anyway, I'll order another shipment when I'm not flat broke.