We just moved and accidentally sent my daughters order to our old address. Symton was quick to help and get my order to me. Awesome customer service! Thanks!!
Ordered May 25th. Received June 7th. The hornworms were huge by then. Everything was alive. The store was very responsive and refunded my order. They even sent a replacement order for free during the delay but I had canceled it all and ordered elsewhere. 5 star for the customer service. 0 stars for shipping.
Definitely top quality! They arrived alive, plumpy, and are the perfect size for my beardie!! Will definitely be ordering again!!
The ice pack made no sense but it was fine my bearded dragon don't like the bsfl I'm thinking maybe because she is new not sure though I've bought alot of things off you guys my old email was [****] my review on ice pack I don't understand it ..