Shipping Policy

Shipping fee is $3.95 per retail order, regardless of the order size. Wholesale orders have a different flat rate shipping rate.

We guarantee live delivery regardless of the weather conditions at the destination. When you receive a DOA, we provide free replacement or a full refund.

All orders are shipped via UPS. All customers can access the following benefits with UPS My Choice:
- Receive proactive delivery alerts
- Manage your deliveries with a Delivery Planner
- Authorize shipment release
- Reroute and reschedule deliveries
- Provide delivery instructions to your driver
- Leave your packages with a neighbor