Shipped quickly, I’m not sure how to track my package though, all were alive and healthy
in my rescue, I have just under 200 snakes and recently tried the freeze dried rodents. I found that they had an acceptability rate of about 90% with my snakes. Those that would take them the easiest were the gopher, corn and king snakes. The snakes that rejected the most were ball pythons, of course. I would recommend this product.
The package was ok I guess but the container was full of maggots. Yuck! Just kidding I am very pleased with them. Thanks!
Even with an ice pack, and 2 day travel, the summer is not the time to order these guys. :( The company did make an attempt to replace them, but the second batch arrived also dead from the heat. I'll wait until it cools off before trying to order more.
Phailozoo 120 Gallon Reptile Enclosure (4' x 2' x 2')
I wish I could write a glowing review. When I received my last order 3 out of 4 containers were DOA. The 4th was alive, thriving - having the time of their lives (before becoming beardie food). I have never received most of my order DOA with part of it living its best life, it's always been one or another. I reached out to support to let them know what happened and sent pictures/video etc. The solution was that I should have bought ice packs, and that they'll add those to my subscription and can push up the next date and charge me for it now instead. I've had a subscription since 2018 and get orders every two weeks but Lindsey has been the worst rep I've spoken to. A full inability to offer any form of assistance when that should be support 101 - No answer as to why only 1 container was fine, no assistance and no help other than wanting me to spend another $30+ and hope most of those don't arrive dead too.