Great quality and packaged nicely especially in comparison to some other companies I have ordered from. The only problem I have is "cost" even on subscription I need way more than ordering thousands at a time I need 10 to 20,000 per month or more, and your wholesale option I have filled out multiple times and never once got a response? I have a reptile facility and as much as I like the product the cost is too much per thousand that's why I can not order from you on a consistent basis...
I’m honestly sad to write this review.
I’ve used your company for several years now with no issues.
My past 3 orders have been horrible.
They all are dead within 2 weeks.
I’ve had the post office hold them so they are not sitting in the mail box which did no good.
The substrate is completely saturated and they smell horrible from the first day I open them.
I’m honestly concerned about continuing to use them.
I reported this the first time and was told too bad because it wasn’t reported within 24 hours of receiving them.
As stated it’s taking 2 weeks and they all are dead.
I recently ordered 20 silkworms from symton for the first time. I had a total of 13 in the container when it arrived and one of the 13 were dead.
My pancake patty loved them! Will order again!
I feel like they sat too long in transit because the time I got them, the food was all over the place so them were squashed. The container looked horrible never again.