120 Gallon Reptile Enclosure (4’x2’x2’) V4

My package was due on 3/13, I don't have it yet and you don't respond to my asking for the tracking number.
I left my query on your page, with note and email Addy.
Received a response finally. That's better!

I visited a reptile show in a nearby town this past weekend and they were having a sale on this enclosure, saying they were trying to get rid of merchandise in the warehouse. I should have know that something that large, that cheap was too good to be true. The back panel does not sit in groove at the top of the frame. Everything is flush and it still does not line up causing a 1/4 in gap. Inserting the panels was not hard but getting them to not shred as you are doing that is nearly impossible. Right out of the gate one of the side panels was missing a corner, looked like it had been dropped. All in all its not a bad idea it just very crappy materials. Quality control and material selection seem to be an issue.

Great Job on this product!! Really Good quality materials. Easy to assemble And my Snake is a Lot happier now. Thank you for the prompt delivery too. Looking to buy a second one.

Ordered on Feb 18 and was delivered Feb 27. Under 2 weeks. Perfect! Easy enough assembling it. A couple connections needed some persuasion. Sturdy. Wilbur the bearded dragon loves it! All in all, 100% satisfaction.

The cage itself is fairly sturdy for such a light enclosure if it is put together correctly, but is certainly not perfectly solid. While that is fine (it is supposed to be a light enclosure after all), the quality of the acrylic doors is terrible. They can be easily snapped in half, especially with leverage, and they bend quite easily. They're terrible for snakes, especially the size of snake I intend on putting in the enclosure (a growing boa constrictor). Because it comes without a lock, the doors can be slid open fairly easily. Thankfully I have a lock on hand so that isn't an issue but that doesn't change the fact that the doors can be bent, and any snake large enough to be housed in this enclosure can definitely bend the outside door outwards by pushing on it and sneak their head in between the gap in the doors. I can do the same thing with one hand, and I'm sure larger lizards could do it as well. Long story short, if you intend on buying this cage for a heavier-bodied snake, buy glass (or heavier acrylic) sliding doors and a lock to put on it.

I also didn't receive handles for the doors, and there was no way to install the screen support bars in the top of the cage. The directions stated to screw them in, but there was no holes to screw them into, no threading on the bars, and no brackets to put the bars in either. It seems there are very small holes where brackets are supposed to be mounted underneath the screen, but I did not receive any. The screen is very sturdy however, so it doesn't necessarily need the support bars as long as you don't put anything incredibly heavy on top of it. The setup of the cage was fairly easy but the directions aren't thorough at all and it's best figured out by looking at the diagrams.

Overall, I'm not the happiest with it, but it'll certainly do for a quite a while once I replace the doors.