Ordered May 25th. Received June 7th. The hornworms were huge by then. Everything was alive. The store was very responsive and refunded my order. They even sent a replacement order for free during the delay but I had canceled it all and ordered elsewhere. 5 star for the customer service. 0 stars for shipping.
Definitely top quality! They arrived alive, plumpy, and are the perfect size for my beardie!! Will definitely be ordering again!!
The ice pack made no sense but it was fine my bearded dragon don't like the bsfl I'm thinking maybe because she is new not sure though I've bought alot of things off you guys my old email was [****] my review on ice pack I don't understand it ..
I ordered 2 icepacks because the summer warning. All the bsfl were alive upon arrival but opening the box there was only 1 ice pack. Guess $2 out of my $4 for ice was just pocketed and ripped me off?
I am still waiting for the silk worms to arrive. I only received the BSFL.... looking forward to seeing how my Leopard Geko likes them.
It took a long time for them to reach me... hope this can be improved, given the cost of sending them...
I have ordered 3 years in a row for my compost pile, I have yet to attempt to bring them indoors to survive the winter. Quality and shipping times are always on point.